We all know that 2020 has thrown at us some unexpected challenges. As an agency, we deal not only with our own challenges, but also with the challenges our clients are facing. For most clients, web-based communication has become an ever more essential tool over the past six months.
This session will include:
- How to support clients in "crisis-mode"
- The relationship between maintanence and sustainability
- Boundaries: how to set them, maintain them, and develop stronger client relationships in the process
- Company values and crisis management
- Lessons learned from COVID-19
This session will help agency owners, project managers, customer support folks, and anyone hoping to take care of themselves while working during global and local crises.
Topics
Being Human
/
Project Management
/
Community
Presenters
Tori
Lewis