Senior Product Manager (Developer Tooling)

We are looking for a Product Manager to help customers succeed using Gatsby beyond their wildest dreams. Join us in our mission to make website development fun by making it simple.

About Gatsby

Named as a Rising Star on the 2019 Forbes 100 Cloud List, Gatsby has quickly grown to be one of the largest and most exciting open source projects on the web. We’re a modern website framework that builds performance into every website by leveraging the latest web technologies. Create blazing fast, compelling apps and websites without needing to become a performance expert.

As a remote-first, community-focused team, Gatsby’s core values include transparency (we work in public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type.

Details of the role

  • Type of Work: Full-time 
  • Location: Remote (preference for UTC-8 to UTC+4)
  • Engineering Level: Senior (L4) (see our Engineering Levels Guide)

Why we’re hiring

You may know Gatsby, the open-source project, which currently is downloaded 800k+ times/month, has nearly 50k GitHub stars, and a thriving community of 2.5K (and growing) contributors. We’re moving towards product-oriented squads composed of a Product owner, a Design owner, and an Engineering owner. We need you to be an essential piece of this triumvirate, and form an empowered ownership model that is defining, shaping, and establishing Gatsby as the pre-eminent tool in the web ecosystem and entirely capture, delight, and thrill the Gatsby user.

We need you to contribute towards company-growth objectives, and help shape and own the roadmap of a tool used by hundreds of thousands of developers. You’ll work directly with a community of super-fans who eagerly awaits each and every move, and desperately wants to help shape a product they use and that they love. You’ll leverage these insights, quantitative data, and a good ol’ bit of intuition to craft and shape the Product strategy of a tool that is trending towards ubiquity.

Why this is interesting

You’re getting in on the ground floor of building something that matters. Gatsby is a transformative tool for the modern web, and you will have a unique opportunity of empowered ownership to help make Gatsby ubiquitous and enter into a new stage of growth for our open-source framework. 

However, the space is heated and getting hotter and while we’re differentiated, we’re not differentiated enough relative to our “competitors” in the space. You’ll play a pivotal role in steering, guiding, and crucially learning from some of the best engineers on the planet building out a product that has the potential to be a game-changer for the modern web and its users.

However, these building blocks (our thriving plugin ecosystem), our framework (46k stars on GitHub at the time of this job posting), our runtime, and ultimately the “Gatsby-way” of building for the web has challenges. There’s friction. You will remove and prioritize the areas of most friction ruthlessly. There’s confusion. You will clarify and crystallize the value of Gatsby as open-source framework to an audience that has extremely high standards, the developer. There’s opportunity, and it’s yours to claim, to shape, and to help us achieve our seemingly infinite potential. Join us, and help us build, shape, and establish what the modern web should be.

What you’ll do on a day-to-day basis 

  • Systematically reduce friction to craft the optimal experience for our users. Users struggle with Gatsby from time-to-time and in unforeseen ways. You will ruthlessly prioritize the highest impact efforts to make the experience of using Gatsby as seamless as our users expect.
  • Uncover new levers for growth. We have a thriving open-source product, but there’s so much more to uncover and shape to grow 5x, 10x, even 20x. You’ll experiment, you’ll build, you’ll iterate, and you’ll learn with a team that is here to win.
  • Work directly with product-minded engineers. Our open-source team has the pulse of the modern web. You’ll use their direct insights and intuition and blend Product thinking to help prioritize the highest-value and highest impact efforts.
  • Leverage and learn from our community. We lovingly refer to our community as the “GitHub firehose,” and further still, our community on Discord as another vibrant channel for feedback. They’re super fans who want to help shape what we’re building. You’ll use this insight and grow this channel to maximize the value we’re getting from this essential feedback source.
  • Work together with Design on user research: prototyping, user testing, etc. One of the ways you’ll be able to help is rigorous user testing across different user groups. What features do different types of users want? Developers? Content editors?

Experiences You Should Have 

You’ll hit the ground running, which means experience getting your head around these aspects as quickly as possible. 

  • Launched products successfully in a startup. We’re iterating rapidly on a number of fronts, and tend to optimize for quickly getting product in the hands of users (and receiving feedback) and learning over waiting for perfect. Perfect is the enemy of good enough.
  • Comfortable inventing the future. The future never repeats but it does rhyme. You need to be comfortable trusting your intuition in a domain where there aren’t established comparables for the work you’re doing.  
  • Know how to build for developers. Whether you’re actually coming from a developer background, you know how to think about developer experience, API design, and so on. Developers are a tricky persona, and they have high expectations. Our product must delight this tricky persona and meet and exceed their lofty expectations.
  • Leverage metrics to focus on value. You have experience using data and metrics to back up, or question assumptions. You leverage your strong analytical skills and ability to dive deep to develop a nuanced understanding of your product and customers. You’re comfortable, able, and willing to write a SQL query to validate (or invalidate) a hypothesis and dashboards are a daily ritual for you to review.

Qualities We’re Looking For

  • High level of curiosity. The web is an incredibly diverse place with a huge number of different communities. You’re fascinated to learn about the challenges, workflows, and hopes and dreams of a wide variety of people. 
  • Trustworthiness. A great product manager is trusted deeply by the engineering team. Tech leads and engineering ICs feel comfortable DM-ing their product manager at any time when they run across product questions in their day-to-day work, because they can count on getting accurate, thoughtful, helpful context. 
  • Great judgment. You will need to consistently manage tradeoffs and evaluate new ideas.  These decisions often have a vast impact. As Amazon puts it, “leaders are right. A lot.” 
  • Write, speak, and think clearly. Gatsby is a distributed company and relies heavily on crisp and thorough writing. Your ability to get the right feedback and align the company  will rely heavily on thoughtful synthesis of internal and external conversations, strategic planning in product documents, and clear communication to all stakeholders. 

The best parts of this job

  • Your role will be key in making Gatsby the next way to build on the web—and a technology that enables the next billion internet users. ‘Nuff said. 
  • You’ll have an opportunity to play a huge leadership role in a high-profile, growing company. Next to the CEO, this is perhaps the most cross-functional role in the entire Gatsby organization. You’ll have the chance to influence the work of almost everyone in the company.
  • You get to interact with an active, open, friendly community of developers that are really excited about building high-performance, fun-to-use websites. Their energy is often infectious, and you will leave conversations with them even more excited about Gatsby. 

The worst parts of this job

  • Dealing with the complexity of the web. The web is an incredibly diverse place, which means we’re going to be getting a ton of signal from different groups of people, likely pulling us in different directions. You’ll need to be able to thoughtfully manage the complexity and point the way forward.
  • You will need to ruthlessly prioritize your workflow. Because our user audience is so diverse, there’s a huge amount of potential things to do at any time. You’ll need to be comfortable with thoughtfully choosing where to focus and communicating that.
  • Stakeholders are dispersed far and wide. The largest clustering of people in one place is 5 folks in our Berkeley office. We have a strong sense of identity and are very close, but if in-person interactions with a large number of people is important to you then this may not be a good fit.

Benefits and perks

  • Unlimited vacation policy, with a minimum of 15 days paid vacation time
  • Amazing health, dental, and vision insurance for you and your family (US only)
  • 3 months of paid parental leave covering both adoption and foster placement
  • Stock options in a fast-growing startup
  • We’re remote first, so skip the commute
  • Set up costs for a home office OR co-working/private office reimbursement
  • New laptop of your choice
  • Wifi and cell phone reimbursement
  • Fly to cool locations 3x/year for company-wide meetups 
  • Gatsby Sabbatical: 4 weeks paid vacation after 4 years tenure

Equal opportunity statement

Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.